Pro Kennex tennis racquets
I am sending this blog as a warning to anyone interested in buying a Pro Kennex racquet. I am returning from tennis elbow surgery, and at the request of my Sports Surgeon needed to switch equipment. I demoed about 6 different racquets that met the specifications my surgeon suggested. I narrowed down my choices to the Pro Kennex Ionic Ki 5 PSE and the Volkl C10Pro. In the end I chose the Pro Kennex, and 6 weeks later I still do not have the racquets. The tennis shop I ordered two racquets and a bag from told me the sales rep for Pro Kennex stated the racquets are not in stock. One of the inside company personnel from Pro Kennex told both of us the racquets are in the warehouse. The store owner of All About Tennis Jesse Ponwith told me he placed an order 3 months ago for Pro Kennex equipment, and still has not received any product. Pro Kennex seems to be confused on what good customer service means. Needless to say I just ordered 2 new Volkl C10 Pro racquets, and the Volkl Rep got me those racquets in 5 days, and also included a free racquet bag, package of string, and an extra grip. Stay away from Pro Kennex as they lie to customers and can't seem to provide equipment. I have nothing but good things to say about Volkl and the Phoenix, Arizona Volkl sales rep.