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Holabird Sports


Eagnas Flex 740
Eagnas Flex 740

Evaluations of the Eagnas Flex 740:

Calvin Chow, September 12, 2002:

   Place of purchase:Eagnas/Maxline

   Date of purchase:08/2002

   Warranty: 5 years

   Price: $329

   Equipment:

Table top drop weight with linear gripper and spring ratchet, 6 point mount with 4 adjustable side support arms with K shaped side supports, 2 fixed clamps

   Experiences:

A reasonably priced solid performing machine with many excellent features for the price. Not as fancy or as precisely made as some units, gives good stringing results. Drop weight mechanism matches calibrator. I replaced K-shaped support pins with bolts for solid fit and better racket handling.


Ben42, May 2, 2003:

   Place of purchase:Maxline

   Date of purchase:01/2003

   Warranty: 5 years

   Price: $280

   Equipment:

Tabletop, dropweight spring clutch, 6 point suspension

   Experiences:

This machine would not tension consistently from the day I received it. The drum was sticking when it was under full tension from the tension arm and so tension was off anywhere from -3 lbs to +10 lbs.
Even though it was under warranty, Maxline refused to fix it. I sent it back and disputed the charge with my credit card company to get my money back.


Paul Robert, July 13, 2003:

   Place of purchase:Maxline

   Date of purchase:08/2002

   Warranty: 5 years

   Price: $229

   Equipment:

Tabletop, drop weight, 6 point mounting, fixed clamps

   Experiences:

This is the first machine I bought, hence, I have little basis for comparison. However, being a strong 5.0 player, I am looking at the results through the prism of my fairly high expectations.

Positive aspects:
In its class this is probably the cheapest machine on the market - I did look around quite a lot before buying it. The string-gripping mechanism works very well. It is possible to string racquets with consistent tension (at least in the 59-65 lbs. range, where I live) in ~45-60 minutes. The racquet sits quite stably in the machine while stringing, so head distortion etc. is never a problem (this was an important point for me, therefore 2-point machines where not an option).

Negative aspects:
The machine is not really precisely made - it exhibits problems typical of fairly cheap Chinese made mechanisms (Eagnas/Maxline is a Taiwanese company, but component/part origin, of course, is a Chinese-flavored enigma). In particular, clamps are not exactly great: their jaws are not precisely parallel, which results in occasional string slipping, unless you adjust them absolutely correctly. One of my clamps was so "unparallel" that it had to be replaced. I had to file the handle of the other one, so that it does not let go, when clamped. These are fixable problems, but they were quite annoying before they got fixed. In addition, for whatever reason, the clamp and racquet support bases do not always stay in place when tightened - they slip under the string tension. I had to degrease/clean their bottoms to increase the friction - this has to be done periodically, especially if you are planning to string tighter than ~62 lbs. And lastly, the machine, as expected, is made of low-grade metal, so, some of the bolts on mine broke, and had to be replaced. Please mind, that dealing with Maxline "customer service" (in US) is somewhat annoying. They are not nice on the phone. They will replace parts under warranty, but they will not send you the part until they receive the broken one from you, even if it's worth a penny, like a bolt! - being cheap, they offered me instead to buy a whole assembly for ten dollars! Therefore, if something breaks, it will not be fixed within days, more like a couple of weeks. This is extremely annoying and is in contrast to customer service of the majority of American companies - as I mentioned before Eagnas/Maxline is NOT an American company, it's Taiwanese.

So, to summarize in retrospect: This machine is an OK value, but beware of dealing with the company: personally, from now on I communicate with them exclusively by mail.

Addendum (May 07, 2004):
By now I had my machine for 1.5 years. Two weeks ago the spring inside the gripper mechanism broke, so, I sent the gripper assembly back to Maxline by UPS. I am still waiting to get the fixed mechanism back. A couple of days after Maxline received the parts (UPS provides online tracking, so, I knew they got the parts) I called them up and spoke with Victor, who told me the parts have been fixed and sent back to me by Priority Mail. Given that Maxline is in LA, it should have taken 2-3 days for me to receive the parts - a week later I still did not have them. Another call to Victor, and I find out that he simply lied to me: nothing has been sent, moreover, no technician even looked at the parts. Then he sarcastically suggested I send them an e-mail, and they will let me know when the part will be sent to me. To summarize, this "company" is a scheister/scam outfit, which sells their cheaply made machines, and then does not provide any decent service! There must be other alternatives on the market with less aggravation. Personally, I am going to contact the Better Business Bureau here in California.


Kevin Ng, August 8, 2003:

   Place of purchase:Eagnas/Maxline

   Date of purchase:07/2003

   Warranty: 5 years

   Price: $279

   Equipment:

Tabletop, drop weight, 6 point mounting, fixed clamps

   Experiences:

The tension drum does not function properly at day one. It could not hold tension right, it does not seem to stick. Tension is variable 3-5 pounds for every pulls. The tension drum is defective. I called Eagnas for tech support and they gave very very very poor support. The guy was not talking to me, he was yelling at me as it was my fault the machine did not work right. I returned the machine and also got a hard time with a sale person. She tried to charge me 15% restocking fees even though the machine was defective, she gave me different stories every day to avoid a full refund. The customer service is really awful. I regret that I purchased a product from them.


Joe Chen, September 19, 2003:

   Place of purchase:Eagnas

   Date of purchase:08/2003

   Warranty: 5 years

   Price: $279

   Equipment:

Tabletop, drop weight, 6 point mounting, fixed clamps

   Experiences:

I used Hawk 10 before, it was a nightmare, that is why I looked for a new one. Flex 740 is pretty cheap compared to the same level on the market. Luckily I also bought a calibrator, because this machine is not correctly calibrated. I have tested many times in different tension like 55 lb, 60 lb, 65 lb, always showing 10 lb more. Therefore, when I string at 56 lb, I adjust to 46 lb, and when I string at 60 lb, I adjust to 50 lb, then the tension is correct. The string gripper is great, and it did not flatten the string as Hawk 10 did, the only problem I have is to gain experience to know how to rotate the string gripper at correct degree so I don't waste time to fine tune or let go and re-do again and again to make the tension right. So far I have strung about 10 racquets, the result is pretty good. However, I loan this machine to my friend, he is a newbie, so he told me he spent 3 hours and broke the string, have to re-string again. I guess it is not that easy for a first timer. The more you string, the better experience you get, also I have shortened the stringing time when I became familar with this machine. The parts so far are fine, I hope it lasts long. Overall, for the price, I think it is a good but not the best machine. As to customer service, they request you to send back the receipt and broken parts, they will replace a new one within warranty, this is what I have been told. Shipping is pretty expensive, $50 from West coast to East coast.


Michael, January 3, 2006:

   Place of purchase: Sportmachines (Pro Play), Melbourne

   Date of purchase:12/2005

   Warranty: 1 year

   Price: $480-$520

   Equipment:

Tabletop, drop weight, 6 point mounting, 2 fixed swivel clamps

   Experiences:

I bought this machine from Sportsmachines in Melbourne, the man in the store was very helpful in helping me choose the right machine and he also gave me a free 1 hr stringing lesson with a demo Flex 740.
The delivery time was a few hours, and it was very easy to assemble the machine. The manual is pretty good although I didn't really need it as I had a good look at the demo. So far this machine works really well and the linear gripper makes it so easy to tension the string and the automatic string release works perfecty.
Because I mostly use polyester strings like Big Banger, the linear string gripper is highly recommended since the rotational grippers can harm poly strings.
The clamps are also very good quality and there is no sign of wear on the string even if I clamp very tightly and the string never slips. The mounting system holds the racquet very securely. With a well tought stringer you can't tell the difference with this machine and an electronic machine.
If I need any spare parts or stringing tools I just have to visit the store. Pro Play (Sportmachines) also sell very good quality strings (Pro Supex) which I've heard plays very similar to Luxilon Big Banger Alu Power if not better but much cheaper and it comes at discount prices for Junior Players.
So if you need to re-string a few raquets a week and you want a very good quality machine at a cheap price I highly recommend you to have a look at this machine especially from Sportmachines where the service is great. Their web site is www.sportmachines.com.au


james, October 17, 2006:

   Place of purchase: Eagnas

   Date of purchase:10/2006

   Warranty: 3 years

   Price: $219

   Equipment:

Tabletop, drop weight, 6 point mounting, 2 fixed swivel clamps

   Experiences:

- Assembly was trivial. I'm not a mechanical engineer, but I can put a legos together.
- Manual sucks. But I was able to put 1 and 1 together.
- Quality of steel is just as good as any out there. This is a solid HEAVY machine.
- Quality of the machine for the price is EXCELLENT.
- The clamps hold surprisingly well.
- No problems so far.
I've heard all the people that complain about the CS. Well, that would be a problem with MAXLINE, but not the EAGNAS machine itself. MAXLINE is a distributor, not the maker/engineer of the stringer. I've used a tension tester and it is ± 1 lb... and no, it doesn't have to be 1000000% level. It can be a couple degrees off and still be 1 lb. After stringing 6 racquets so far, I have almost paid off the stringer itself. I've tested the rackets with a stringbed meter, and they have all come out consistent on all areas of the stringbed. Anyone who claims that a dropweight is off major lbs. each pull, obviously doesn't know how to use a dropweight. This machine is for you if:
- You are stringing for yourself and family... few buddies. NOT for commercial stringing.
- You have common sense. You won't freak out that the manual sucks when putting the machine together... yet you have the uncanny ability to know that a certain screw only could fit into one certain hole when there are no other choices, except for that one hole.
- You have had previous experience stringing a racket, and if you haven't, you have patience (you should have patience anyway even if you're stringing on a $4000 Babolat. But I guess a $4000 Babolat tends to create patience for people that don't have it. is it easier to learn to drive in a $50,000 Mercedes or a $10,000 honda? I guess the $50,000 Mercedes gives better driving lessons).
- You want to save money.
- You are serious about your tennis and you want to really start experimenting with strings/tensions without breaking the bank and paying $20++ everytime you want to try something new.
The best thing about the stringer is that it has 6 points and has fixed clamps.
I am EXTREMELY pleased with this stringer and I would purchase it again. But it looks like I've got a lifer on my hands because I can't seem to fathom having to buy another stringer for the rest of my life.


Peter Le, October 29, 2008:

   Place of purchase: Maxline

   Date of purchase:10/2008

   Warranty: 3 years

   Price: $229

   Equipment:

Tabletop, drop weight, 6 point mounting, 2 fixed swivel clamps

   Experiences:

The delivery took approximately 10 days. With a little reminder email. The machines came with everything as stated. Putting it together was simple. The manual is okay. It tells you everything you need to know to assemble the machine. I would not count on it to show you how to completely string a racquet. Look on YouTube for awesome supplemental instructions. The machine handles very well. I have never strung a racquet before and was able to do a pretty good job on my first try. It took me approx. 3 hours to do my first racquet. I went slow to make sure I get the crosses correctly. The finishing ties were a little challenging but I got it in the end. The drop weight and clamps work awesomely. I am really happy to get a fixed clamps machine. I recommend fixed clamps for everyone. It makes the stringing job go smoothly. The machine is very very good for the price ($229). It's very sturdy and the clamps have a quality feel to it. We'll see how long it would last. I did four racquets already and everything is fine. The machine comes with a reel (included) of strings (synthetic gut) and minimum tools. The tools is bare minimum quality. You get what you pay for. The string is pretty good. Although my online transaction went pretty smoothly, I could see that the folks at Maxline/Eagnas could be difficult to deal with. Email me to get the scoop on my difficulty. Regardless, I would come back to order more stuff (especially strings) from these guys in the future.

Note that the information on this page reflects the personal subjective opinion of the evaluators. If you disagree, please send in your own opinion.